Question 1

Is Fonehouse a UK network or a phone retailer?

Accepted Answer

Fonehouse is an independent UK mobile phone retailer that sells contracts and SIM-only deals on networks like Vodafone, O2, EE and Three.

Question 2

Are Fonehouse cashback deals real, and how do you get the cashback?

Accepted Answer

Yes — Fonehouse runs cashback offers that are paid after you submit a claim, normally by uploading your bill at set points during the contract through their cashback portal.

Question 3

Does Fonehouse sell brand-new, sealed phones or refurbished handsets?

Accepted Answer

Fonehouse sells new handsets with network contracts; refurbished phones are sold separately under their “Fonehouse Outlet” branding when available.

Question 4

Can you keep your number when switching to a Fonehouse deal?

Accepted Answer

Yes — you can keep your number by requesting a PAC from your current network and giving it to the new network during sign-up or after your SIM arrives.

Question 5

Who provides the network coverage if you buy through Fonehouse?

Accepted Answer

Your coverage and service come from the network you choose (for example Vodafone, O2, EE or Three); Fonehouse is the retailer that sets up the contract.

Question 6

Does Fonehouse use a credit check for mobile contracts?

Accepted Answer

Yes — the network you choose runs the credit check and makes the final decision on whether you’re accepted for the contract.

Fonehouse

1Fonehouse deals

Google Pixel 9a 128GB Porcelain Sim Free Offer

Google Pixel 9a 128GB Porcelain Sim Free Offer