Question 1

Does Vodafone use Openreach for home broadband, or its own network?

Accepted Answer

Vodafone’s standard home broadband runs over the Openreach network (ADSL/FTTC/FTTP) in most areas. In some locations Vodafone also sells full-fibre via CityFibre, which is a separate network.

Question 2

Can I keep my number when switching to Vodafone (PAC), and how long does it take?

Accepted Answer

Yes—text PAC to 65075 on your current SIM to get your PAC, then give it to Vodafone to move your number. The switch completes on the date you choose, and it can be as soon as the next working day.

Question 3

Does Vodafone support eSIM in the UK?

Accepted Answer

Yes—Vodafone UK supports eSIM on compatible iPhone and Android devices. You can activate it in-store or by scanning an eSIM QR code during setup.

Question 4

Is Vodafone 5G included in pay monthly plans, and where is it available?

Accepted Answer

Yes—Vodafone includes 5G access on its 5G-ready pay monthly plans at no extra charge. 5G is available in many UK towns and cities wherever Vodafone has 5G coverage.

Question 5

Does Vodafone offer WiFi calling and 4G Calling (VoLTE)?

Accepted Answer

Yes—Vodafone supports WiFi Calling and 4G Calling (VoLTE) on compatible phones. Calls use WiFi or 4G where available, which helps in areas with weak indoor signal.

Question 6

Can I use Vodafone in Europe without roaming charges?

Accepted Answer

Vodafone charges for roaming in Europe on most plans unless you have a plan or add-on that includes European roaming. If it’s not included, you can buy an “European Roaming Pass” to use your UK allowances while you’re away.

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