Question 1

Is Truetoys a UK-based retailer and do they ship from the UK?

Accepted Answer

Yes. Truetoys is a UK retailer and dispatches orders from the UK, so you don’t get hit with import duty on delivery.

Question 2

Does Truetoys sell genuine LEGO sets?

Accepted Answer

Yes. Truetoys sells official LEGO sets rather than clone brands, and the sets come in standard LEGO retail packaging.

Question 3

Does Truetoys stock discontinued or hard-to-find LEGO sets?

Accepted Answer

Yes. Truetoys often lists retired and harder-to-find LEGO sets alongside current releases, which is why prices can be higher than RRP on some lines.

Question 4

Are Truetoys products new or second-hand?

Accepted Answer

Truetoys sells new, boxed toys; listings are for sealed retail items rather than used or part-built sets.

Question 5

Does Truetoys do pre-orders for upcoming LEGO releases?

Accepted Answer

Yes. Truetoys runs pre-orders on selected upcoming LEGO sets and dispatches them when stock arrives.

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