Question 1

Is the Google Store the official place to buy Pixel phones and other Google hardware in the UK?

Accepted Answer

Yes. store.google.com is Google’s official retail site for buying Pixel phones, Pixel Watch, Pixel Buds, Nest devices and official accessories in the UK.

Question 2

Does the Google Store offer trade-in for Pixel phones in the UK?

Accepted Answer

Yes. The Google Store runs a trade-in programme that gives an instant estimate online and pays you after your old phone is received and inspected.

Question 3

Can you buy Pixel phones on finance from the Google Store UK?

Accepted Answer

Yes. The Google Store offers monthly finance for eligible purchases at checkout, subject to approval.

Question 4

Do Pixel phones bought from the Google Store come unlocked?

Accepted Answer

Yes. Pixel phones sold on the Google Store are unlocked, so you can use them with any UK network.

Question 5

Does the Google Store sell refurbished devices in the UK?

Accepted Answer

Yes. The Google Store has a “Google Certified Refurbished” section with refurbished Pixel phones that are tested, cleaned and sold with a warranty.

Question 6

Does the Google Store include a warranty on Pixel and Nest devices bought in the UK?

Accepted Answer

Yes. Google hardware bought from the Google Store comes with a manufacturer’s warranty, and you can add Preferred Care for extra cover on eligible devices.

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