Question 1

Does Uniqlo offer free alterations on jeans and trousers in the UK?

Accepted Answer

Yes, on online orders. A visible-stitch hem is free on trousers and jeans priced £19.90 or more (£3 under that), and a cut-off hem on selected jeans is free at the same price. Blind stitch and chain stitch cost £3, and only a selection of trousers and jeans can be altered.

Question 2

Can Uniqlo heattech be tumble dried?

Accepted Answer

No. UNIQLO's care instructions for HEATTECH, such as the HEATTECH Crew Neck T-Shirt, say it is 'Not suitable for tumble-drying'. They advise a machine wash at up to 40 degrees on a gentle cycle and no dry cleaning.

Question 3

Are Uniqlo down jackets filled with real down?

Accepted Answer

Yes. The Ultra Light Down Jacket's body is filled with 90% down and 10% feathers, as listed under 'Material composition and care instructions' on the product page, though the inner shoulder layer is polyester. UNIQLO's Seamless Down coats also use real down, with a stated fill power of 750+.

Question 4

Does Uniqlo do click and collect in the UK?

Accepted Answer

Yes. Choose Click & Collect at checkout and pick a store from the list; it's free, and most UK orders placed by 23:59 are ready the next day. You'll get an email and/or SMS when it's ready. Selected stores also offer Pick Up Today, where in-stock items can be collected in as little as an hour.

Question 5

Is Uniqlo part of Fast Retailing?

Accepted Answer

Yes. Uniqlo is owned by Fast Retailing Co., Ltd., the Japanese retail group behind brands like GU and Theory.

UNIQLO Deals & Offers - Up To 33% Off in November 2026

UNIQLO Voucher Codes

2UNIQLO deals

Uniqlo Sale – Further Reductions & New Lines Added (Women’s, Men’s & Kids)

Uniqlo Sale – Further Reductions & New Lines Added (Women’s, Men’s & Kids)

UNIQLO DRY-EX UV Protection Men's Full-Zip Hoodie Jacket (Printed), Grey/Black, XS-XL

UNIQLO DRY-EX UV Protection Men's Full-Zip Hoodie Jacket (Printed), Grey/Black, XS-XL

About UNIQLO on Pound Saving Deals

UNIQLO FAQ