Question 1

What is MyHenry and how does it work?

Accepted Answer

MyHenry is a UK pocket money and prepaid debit card app for children, with parent controls in the companion app. Parents top up the account, set allowances and rules, and kids spend on the card while parents can see transactions in real time.

Question 2

Is the MyHenry card a real bank card and who provides it?

Accepted Answer

The MyHenry card is a prepaid Mastercard, not a bank account. The card programme is run on Mastercard rails and the e-money account is provided by an FCA-regulated e-money issuer.

Question 3

What age is MyHenry for?

Accepted Answer

MyHenry is designed for children aged 6–18. Parents manage the account and controls, and the child gets their own prepaid card.

Question 4

Can MyHenry be used online, in shops and abroad?

Accepted Answer

Yes, the MyHenry Mastercard works in shops and online wherever Mastercard is accepted. It can also be used abroad, with foreign transactions converted at the Mastercard exchange rate plus any applicable fees in the app’s plan.

Question 5

Can my child withdraw cash from an ATM with MyHenry?

Accepted Answer

Yes, the MyHenry card supports ATM cash withdrawals. Parents can control spending and cash access through the app.

Question 6

Does MyHenry have a free plan and what does it cost?

Accepted Answer

MyHenry has a paid subscription model, with plans priced per child and discounts for extra children on the same family account. The subscription covers the app, card, and parental controls, with optional fees for certain transactions depending on the plan.

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