Question 1

Is JustMyLook legit?

Accepted Answer

Yes. JustMyLook is a UK family-run online beauty retailer, trading since 2015 and run by Richdomar Ltd, which is registered in Cleckheaton. It sells haircare, skincare, make-up, fragrance and hair electricals through justmylook.com.

Question 2

Does JustMyLook sell genuine products?

Accepted Answer

JustMyLook says it sells only genuine and authentic products and that no products on its site are counterfeit. It asks customers with authenticity concerns to get in touch. It does not publish a statement about authorised stockist status.

Question 3

Does JustMyLook sell Olaplex and is it genuine?

Accepted Answer

Yes. JustMyLook sells Olaplex, including No.3 Hair Perfector, the No.4 shampoo and No.5 conditioner, and No.7 Bonding Oil. It says all products on its site are genuine, but it doesn't state whether it is an authorised Olaplex stockist.

Question 4

Does JustMyLook sell ghd and other hair tools?

Accepted Answer

Yes. JustMyLook sells ghd straighteners such as the Gold and Platinum+, ghd hairdryers and brushes, and its Electricals section covers tools from other brands. It says ghd products come with a manufacturer's guarantee and UK 3-pin plugs.

Question 5

Where does JustMyLook ship from?

Accepted Answer

JustMyLook doesn't name its warehouse, but it sends orders with UK Royal Mail and DPD services, with same-day dispatch cut-offs such as 10pm on weekdays for Royal Mail 24 Tracked. Delivery is free over £25 on Royal Mail Tracked 48, and next-day is free over £80. The company is registered in Cleckheaton, West Yorkshire.

Question 6

Does JustMyLook have a physical shop?

Accepted Answer

Yes. JustMyLook has one physical shop at 49 Commercial Street, Brighouse, HD6 1AF. It stocks almost 2,000 of the site's products, including haircare, cosmetics and designer perfumes.

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