Question 1

Is Carphone Warehouse still trading online at carphonewarehouse.com?

Accepted Answer

Yes. carphonewarehouse.com is still a working online shop, run by Currys (Carphone Warehouse is a trading name of Currys Retail Limited). It sells pay monthly, SIM only and SIM-free phones, with free next-day delivery or free collection from the Carphone Warehouse section in Currys stores.

Question 2

Can I still buy a phone contract through Carphone Warehouse in Currys?

Accepted Answer

Yes. You order online at carphonewarehouse.com and can collect free from the Carphone Warehouse section of any Currys store (over 250 in the UK), where returns are also handled. Its SIM only range covers networks including EE, O2, Vodafone, Three and iD Mobile.

Question 3

Can Carphone Warehouse unlock my phone?

Accepted Answer

No. Carphone Warehouse says it doesn't unlock devices and tells you to contact the network your phone is locked to, which may charge a fee. It also says most phones it sells, including almost all SIM-free phones, are not locked to a network.

Question 4

What happens to my Carphone Warehouse mobile insurance or warranty?

Accepted Answer

Carphone Warehouse and Currys Mobile Insurance policies are arranged and administered by Currys Retail Limited and underwritten by Chubb. To claim, visit any Currys store, call 0800 049 0221 or use your online insurance account, and for any problem with your phone the site says to bring it into a Currys store first.

Question 5

Can I use a Carphone Warehouse gift card or voucher in Currys?

Accepted Answer

Yes, for the Carphone Warehouse and iD promotional card. Currys' terms say it can be used as full or part payment in Currys stores or at currys.co.uk, but not for airtime or certain mobile phones and accessories, and it expires 6 months after issue.

Carphone Warehouse Deals & Offers - November 2026

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